Installing OpenVPN on an iPad

Before you start you must make sure that you have enabled our UK VPN Access Service in your Control Panel. If you are an existing user, and have already activated your account in the control panel, you can skip to section 3.

1.0 Activate your User Control Panel

Login to the User Control Panel by clicking on the link below:

Login to the SimplyExpats.Net Control Panel

The Login window will be displayed as below.

Login using the Username and Password you received in our signup email.

(If you have not received an email with your login details, please check your Spam and Junk mail folders).

2.0 Confirm your Account Details & Activate your Account

Once you have successfully logged in, the SimplyExpats.Net Account Confirmation window will be displayed.

Press the Confirm Details & Activate your Account button.

Once your account is activated, you will be returned to the main SimplyExpats.Net User Control Panel window.

3. Install OpenVPN on your iPad

Download and install OpenVPN Connect for iPad from the Apple iTunes Store

4. Download and Import the SimplyExpats Configuration files

The SimplyExpats OpenVPN service provides two ways to access the service. These are called Profiles in OpenVPN. You can connect by the standard SimplyExpats OpenVPN profile, or via the SimplyExpats Backup OpenVPN profile (usually used in hotels or airports, where you may not be able to connect via normal OpenVPN service).

To install both connections download the profiles from the links below (The profiles will be saved to your downloads folder).

Note: If you subscribe to our multi country service, you should download and import all four OpenVPN Profiles.

UK Flag

UK VPN Subscribers

US Flag

US VPN Subscribers

Download UK SimplyExpats3 Profile Download Main US SimplyExpats Profile

Download the SimplyExpats OpenVPN profiles for your service from the links above.

4.1 Load Safari, and download the main SimplyExpats Profile for your service, from the table above.

A file open page will be displayed in your browser.

OpenVPN File Open


Press the "Open In" Link.

The Application Open dialog will be displayed as below.

OpenVPN Open File 2

Select the OpenVPN App.

This will open the OpenVPN App.

Press the Home button and go back to your browser. Do not import the configuration into OpenVPN yet.

4.2 Download the SimplyExpats Backup Profile for your service, from the table above.

OpenVPN File Open

Again, press the "Open In" Link.

The Application Open dialog will be displayed as below.

OpenVPN Open File 2

Select the OpenVPN App.

This will open the OpenVPN App.

5. Install the SimplyExpats OpenVPN connection Profiles

OPenVPN Main Screen

You should now see that there are two new OpenVPN profiles to import.

Press the + button to add the profile.

OpenVPN Profile import 1

The screen above will be displayed.

Enter your SimplyExpats username (starts with pp-something), in the User ID field, and your password.

Move the save slider to ON to save your username and password.

Move the connection slider to ON, to connect to the SimplyExpats Backup connection

You should see the Status change to Connected, as below.

OpenVPN Connected

The SimplyExpats Backup OpenVPN connection Profile has been installed, so we can now install the main OpenVPN connection profile.

5.1 Install the main SimplyExpats configuration profile

Disconnect the SimplyExpats Backup connection.

You will be returned to the main OpenVPN window.

You will see that there is one new Profile to import. The profile.

Import this profile as described above.

6.0 Select the preferred Profile

In the OpenVPN window, press the Profile link at the top.

OpenVPN Connected

OpenVPN will show you the Profiles installed, and allow you to select the profile you want to connect to, as shown below:


OpenVPN Profile import 2

Select the SimplyExpats main profile as above.

Your iPad now has both the main SimplyExpats profile, and the SimplyExpats Backup profiles installed.

8. Connecting to the SimplyExpats OpenVPN service

We recommend that by default you use the main SimplyExpats ( profile. This provides a slightly faster connection.

If you are using a public WiFi, where you cannot connect using the main SimplyExpats profile, select the SimplyExpats Backup profile.

The SimplyExpats Backup profile users SSL to connect, so it should connect through most firewalls.

From the OpenVPN main Profiles window (shown above), select the SimplyExpats service.

The following screen will be shown:

OpenVPN connected

To connect to the service, move the Connection slider to ON.

OpenVPN will then connect to the SimplyExpats service.

You are now connected to the SimplyExpats OpenVPN service, and you can use the iPlayer Apps as normal.

9. Disconnecting from the SimplyExpats OpenVPN Service.

On your iPad, load the OpenVPN App.

This will display the connection windows as below.

OpenVPN connected

Move the Connection slider to Off, and your iPad will disconnect from the service.


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